TL;DR

Remote team success depends on clarity, communication, and culture. This guide covers: Setting clear communication norms to avoid missed updates. Managing time zone differences with overlap hours and async workflows. Tracking performance through KPIs without micromanaging. Building team culture with recognition and personal connections. Structured onboarding to accelerate productivity. Preventing burnout with wellness programs and workload checks. Keeping teams aligned with company goals via regular updates. Book A Call with Pavago

Managing a remote team isn’t harder than managing in-office staff, but it is different.

The main challenges are communication, alignment, and trust. Without addressing these, you risk missing deadlines, confusion, and disengaged employees.

With the right systems in place, international employees can be more productive, engaged, and loyal than traditional ones.

This guide shares common challenges in managing remote employees with expanded examples, practical fixes, and strategies you can apply immediately.

If you haven’t hired remote talent yet, get in touch with Pavago. 

We help you find A-players globally — people who integrate seamlessly into your systems, work your hours, and deliver results that feel local.

Common Challenges in Managing Remote Employees

After the COVID-19 pandemic, a Harvard study, “Remote Managers Are Having Trust Issues,” showed that 40% of leaders weren’t ready to manage remote teams, and 41% had trouble keeping their remote employees engaged.

In addition, only 40% of people working from home felt supported by their managers.

Here are some other common issues in managing remote employees and how to avoid them:

Challenge 1: Communication Breakdowns

The problem: Miscommunication happens easily without face-to-face interactions. For example, your admin assistant in the Philippines may miss a key update because it was buried in a long Slack thread.

The fix:

  • Set clear communication norms for urgency and format
  • When assigning tasks, make sure your instructions are crystal clear
  • Use async tools like Loom and shared Google Docs to ensure nothing gets lost
Communication with Remote Employees

Challenge 2: Time Zone Misalignment

The problem: Hiring offshore employees in different time zones can slow project momentum. If your graphic designer in Pakistan starts work at 10 a.m. local time, they’ll spend the entire workday waiting for feedback from their U.S.-based manager, who won’t be online until much later.

The fix:

  • Create 2–3 hours of core overlap for live collaboration
  • Rely on async tools like Trello or ClickUp for updates
  • Record important meetings so no one falls behind

Pavago can help you find top-tier offshore talent willing to work in your time zone, making collaboration much more easy.

Challenge 4: Building Team Culture Remotely

The problem: Without intentional effort, culture can become purely transactional. A web developer working remotely may never interact casually with colleagues.

The fix:

  • Add personal check-ins at the start of meetings
  • Celebrate milestones publicly
  • Organize virtual events like game nights or coffee chats
managing remote employees: creating a sense of community

Challenge 5: Onboarding Remotely

The problem: Ad-hoc onboarding delays productivity. As a result, your new offshore staff accountant might spend weeks figuring out tool access and workflows.

The fix:

  • Provide a complete remote onboarding kit with SOPs, training videos, and logins
  • Assign a mentor or remote work buddy to help them with hurdles
  • Schedule daily check-ins during the first week, and then weekly later

Challenge 6: Preventing Isolation and Burnout

The problem: Remote staff can feel isolated or overworked, leading to disengagement. For instance, your marketing manager may start to underperform without regular interaction.

The fix:

  • Encourage social interactions
  • Provide flexible work arrangements
  • Implement wellness programs like mental health days or online fitness classes
feeling isolated and burnt out

Challenge 7: Aligning Around Company Goals

The problem: Without visibility, employees lose sight of the bigger picture. A content marketer might end up being just a “writer” if they don’t see the overall goals and the contribution required from their end to achieve them.

The fix: Share company updates regularly, connect tasks to broader outcomes, and involve remote staff in quarterly planning.

Tools and Processes That Make Managing Remote Employees Easier

The right tools keep everyone connected and accountable.

  • Use Slack or Microsoft Teams for quick communication
  • ClickUp or Asana for project tracking
  • Notion for centralizing documentation
  • Tools like Loom or Miro can streamline async collaboration

Training and Development for Remote Teams

Growth opportunities keep remote employees engaged. Offer virtual workshops, online courses, and personalized development plans. For example, provide a paid subscription to LinkedIn Learning or host monthly skill-sharing sessions among team members.

💡 Pavago offers an exclusive community for our clients and their offshore hires, where we host regular skill-building sessions to help employees grow and excel in their roles.

Frequently Asked Questions

Here are some of the best practices for managing remote employees:

  • Set clear expectations
  • Communication regularly
  • Provide the right tools
  • Focus on results, not hours
  • Foster team connections
  • Offer flexibility
  • Provide ongoing support
  • Encourage autonomy
  • Recognize and reward performance
  • Invest in their training

Effective Communication:

Maintaining effective communication and engagement is the biggest challenge of managing a remote workforce. Without in-person interactions, ensuring everyone is on the same page, feels connected to the team, and remains motivated can be difficult.

Miscommunication, lack of immediate feedback, and feelings of isolation are common issues that can impact productivity and morale. Managers need to put extra effort into fostering clear communication, building trust, and creating a sense of belonging among remote employees.

  1. Define clear goals and performance metrics
  2. Track progress with regular check-ins
  3. Encourage accountability
  4. Offer feedback and recognition
  5. Trust your employees

The Bottom Line

Managing remote employees really just boils down to being clear, staying connected, and always looking for ways to get better.

With the right systems, tools, and a culture you build on purpose, your team can crush it from anywhere.

If you’d rather skip the guesswork, Pavago can help you hire, onboard, and manage A-players offshore who feel like they’ve been part of your team from day one.

Uzma

Uzma

Content Marketer

LinkedIn

Uzma is a content marketer at Pavago having 5 years of experience in content marketing She enjoys crafting content that helps small businesses understand the ins and outs of hiring remote talent. When she's not writing, you’ll find her diving into research or brainstorming new ways to make complex topics easy to grasp.